Effective Date: September 1, 2024

Introduction

This Privacy Policy explains how HealthWise Digital Media LLC, DBA Total Knee Warriors ("we," "us," or "our") collects, uses, and discloses your information when you visit our website or purchase the Total Knee Survival Guide ("TKSG") or any other products sold by us. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect personal information that you provide directly to us, including but not limited to:

- Contact Information: Name, email address, phone number, and mailing address.

- Payment Information: Credit card details or other payment method information.

- Order Information: Details of the products you purchase and any related communications.

- Usage Data: Information about how you use our website, including IP address, browser type, and operating system.

2. How We Use Your Information

We use your information for various purposes, including:

- To process and fulfill your orders, including sending you emails to confirm your order status and shipment.

- To communicate with you about your purchase and provide customer support.

- To send you promotional materials and newsletters, if you have opted in to receive them.

- To improve our website, products, and services based on your feedback and usage patterns.

- To comply with legal obligations and protect our legal rights.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: Companies that assist us in providing our services, such as payment processors and shipping companies.

Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or respond to legal processes.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

5. Your Choices

You have the right to:

Access, correct, or delete your personal information.

Opt-out of receiving promotional communications from us by following the unsubscribe instructions in any email you receive.

Disable cookies through your browser settings, although this may affect your ability to use certain features of our website.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any websites you visit.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after any changes indicates your acceptance of the new terms.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected] Mailing Address: 418 Broadway, STE N, Albany, NY 12207